I have tons of clients who have achieved a steady stream of great referrals for their business; typically organically, meaning the referrals are initiated by their customers not triggered by a request for referrals from the business owners themselves. But what if you proactively applied a few simple strategies in your business that could practically […]
Read More… from Double Your Referrals with these 3 Simple Strategies
One hidden risk facing many businesses, big and small, is customer retention. It’s costly, damaging and sometimes irreversible leading to businesses closing all together. With sub-par customer service, you’re asking for a shut down of your company. Do not get caught in the trap of putting all of your energy and resources into customer acquisition […]
Read More… from How Much Is Your Customer Service Costing You?
1730 S Federal Hwy,
#320, Delray Beach, FL 33483
© 2021 Kelly Roach Coaching
